Jasper Limousine Service

Privacy Policy

Last updated: October 14, 2026

This policy explains how Jasper Limousine Service (“Jasper,” “we,” or “us”) handles personal information when you visit jasperlimo.com, request a quote, submit a lead form, contact us or arrange chauffeur service.

1. Information we collect

• Inquiries and communications: your name, email address, telephone number, company or job details if provided, and the contents of your messages.
• Travel and booking details: pickup and destination locations, dates and times, passenger count, luggage, vehicle preferences and special requests you choose to share.
• Reservations and payments: booking, billing and transaction information provided through our booking service. Payment details are handled through the booking platform and its payment providers; our website quote form does not ask for card information.
• Technical information: our hosting and embedded service providers may process IP addresses, browser and device information, access times and request logs to deliver and protect their services.

Please provide only information needed for your inquiry or journey. Do not include payment card numbers, identity documents or unnecessary sensitive information in an inquiry message. If you provide another passenger’s information, make sure you are authorized to do so.

2. How we use information

We use information to respond to inquiries, prepare quotes, arrange and manage reservations, coordinate chauffeur service, communicate about your journey, process payments through service providers, maintain appropriate business records, resolve issues and meet applicable legal obligations.

We do not sell customer information, share customer lists with advertising platforms, or use inquiry details to send promotional email campaigns. Contact about your inquiry or booking is service-related.

3. LinkedIn lead forms

If you submit a Jasper lead form on LinkedIn, we receive the information you choose to submit, which may include your name, contact details, company information and transportation requirements. We use it to contact you about your request, provide a quote and help arrange service. Submitting a quote inquiry does not subscribe you to a promotional mailing list.

LinkedIn separately handles information on its platform under its Privacy Policy. Any additional use requiring consent will be described separately when that consent is requested.

4. Website inquiries, booking and messaging

Email inquiries: the Japan page inquiry form sends the information you submit through our website hosting provider (Vercel) to info@jasperlimo.com using Google Workspace. We receive and retain it in our email system to respond to your request; the form does not create a separate Jasper website database record. Other destination inquiry links may prepare an email in your own email application, which you must send yourself. Email and hosting providers process information to deliver these services.

Moovs: our online reservation form is provided by Moovs. Information entered into that form is processed through Moovs and relevant payment providers to support your reservation. Their privacy notices and terms also apply to their services.

WhatsApp: clicking our WhatsApp link opens a conversation with +1 (626) 704-2786. We receive messages you send to us there. WhatsApp processes information under its Privacy Policy.

5. When information is shared

We share information as needed with service providers supporting website hosting (Vercel), reservations (Moovs), payments, email and messaging. Relevant journey and contact details may also be shared with the chauffeur or transportation partner fulfilling your booking, including partners in your destination country. We limit sharing to what is needed for the relevant service.

We may disclose information when required by law or reasonably necessary to address fraud, protect safety, resolve disputes or protect legal rights. Third-party platforms may also process information for their own purposes as described in their privacy notices.

6. Cookies and advertising tracking

With your permission, we use Google Analytics 4 to measure page visits and actions such as contact clicks, booking starts and accepted inquiries. Google may process cookies, device and browser information and network information such as your IP address. We do not send names, email addresses, phone numbers, form messages or URL query parameters in our configured analytics events. Google advertising signals and advertising personalization are disabled. Analytics does not load until you allow it. You can decline or withdraw permission using Analytics preferences at the bottom of every page; your choice is stored locally for up to six months. Withdrawing stops future measurement; it does not remove data already sent. External booking services have separate cookie practices.

With the same optional permission, Meta Pixel (ID 1021759987601586) measures page visits (PageView) and successfully accepted inquiries (Lead) for advertising measurement. Contact clicks are not orders or purchases. Meta may receive cookies, IP address, device information, page URLs and referrers. We do not configure advanced matching or send form fields. Meta does not load before consent; withdrawal stops future events. Previous Google-only consent does not enable Meta; visitors must choose again.

We have not enabled Google advertising tags, the LinkedIn Insight Tag or advertising remarketing pixels on this website. We do not currently use website visitor information for targeted advertising.

Embedded booking services and third-party platforms may use cookies or similar technologies for their own functionality and security. You can manage cookies in your browser; blocking them may affect embedded booking features. If our tracking practices change, we will update this policy and provide any notice or choice required by applicable law.

We store your selected website language in your browser’s local storage so it can be remembered on later visits. This preference is not used for advertising.

7. Retention and security

We keep information for as long as reasonably needed to handle your inquiry, provide service, maintain booking and transaction records, and satisfy legal, accounting or dispute-related needs. Retention depends on the information and purpose; we do not apply a single fixed period to every record.

We use reasonable safeguards appropriate to the information and services involved. No method of internet transmission or storage is completely secure.

8. Your choices and privacy requests

You can ask to access, correct or delete your personal information by emailing info@jasperlimo.com with the subject “Privacy request.” Depending on your location and applicable law, you may also have rights to restrict or object to processing, obtain a copy of your information, or withdraw consent where processing relies on it.

We may need to verify your identity before acting on a request. Some information may need to be retained for legal obligations, transaction records or disputes. You may also contact your local privacy regulator where applicable. To stop follow-up about an inquiry, simply tell us using the contact details below.

9. International services and children

Jasper is based in the United States and arranges service in North America and Asia. Information may be processed in the United States and other countries where our service providers or transportation partners operate, whose privacy laws may differ from those in your location.

Our website and inquiry forms are intended for adults arranging transportation. We do not knowingly collect information directly from children under 13. A parent or booking organizer may provide information necessary to arrange transportation for accompanying children.

10. Updates and contact

We may update this policy as our services or practices change. The date above identifies the latest revision. We will provide additional notice of material changes where required.